Privacy policy

Introduction

Precision Jet Sewer and Drain LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services or visit our website at https://precisionjetsewers.com

Information We Collect

We collect the following types of personal information:
Contact Information
Full name
Phone number(s)
Email address
Service address and billing address
Service Information
Service requests and appointment details
Property information relevant to plumbing services
Service history and notes
Photos or videos of work performed
Payment Information
Billing information
Payment method details (processed securely through third-party payment processors)
Transaction history
Communication Information
SMS/text message content and history
Phone call records and voicemail transcriptions
Email correspondence
Customer service interactions
Technical Information
IP address
Browser type and version
Device information
Website usage data and analytics

How We Use Your Information

We use your personal information for the following purposes:
Service Delivery
Schedule and perform plumbing, sewer, and drain services
Communicate appointment details and arrival times
Provide estimates and quotes
Complete service requests and repairs
Follow up on completed work
Business Operations
Process payments and maintain billing records
Maintain customer service records
Respond to inquiries and customer support requests
Send service reminders and maintenance notifications
Improve our services and customer experience
Marketing Communications (With Your Consent)
Send promotional offers and discounts
Share company updates and service announcements
Request reviews and feedback
Legal and Safety
Comply with legal obligations
Protect our rights and property
Ensure safety and quality standards

SMS/Text Messaging Program

SMS consent is not shared with third parties or affiliates for marketing purposes.
When you provide your phone number and consent to receive text messages from Precision Jet Sewer and Drain LLC, we will use your number solely to:
Send appointment confirmations and reminders
Provide arrival notifications
Share service updates and completion notices
Send invoices and payment links
Communicate emergency service information
Message Frequency: Message frequency varies based on your service needs and appointments.
Opt-Out: You can opt out of SMS messages at any time by replying STOP to any text message. You may also contact us at 516-600-0131 or 516-725-0450 to opt out.
Help: For help or questions about SMS messages, reply HELP or contact us at 516-600-0131.
Carrier Charges: Message and data rates may apply. Please check with your mobile carrier.

Who We Share Your Information With

We do not sell your personal information. We may share your information with the following parties:
Service Providers
Payment processors (for secure payment transactions)
Scheduling and invoicing software providers (Invoice2go, QuickBooks)
Communication service providers (RingCentral for phone services)
Website hosting and analytics providers
Parts suppliers when necessary for service delivery
Lead Generation Platforms
Thumbtack, Networx, and similar platforms (only information you provide through those platforms)
Legal Requirements
Law enforcement or government agencies when required by law
Legal counsel and courts in connection with legal proceedings
Other parties when necessary to protect our rights or safety
Business Partners
Insurance providers for claims and coverage verification
Professional service providers (accountants, attorneys) under confidentiality agreements
Important: We do not share your SMS consent or phone number with third parties or affiliates for their own marketing purposes. Your SMS consent is used exclusively by Precision Jet Sewer and Drain LLC for the purposes described in this policy.

How We Protect Your Information

We implement reasonable security measures to protect your personal information, including:
Secure storage of customer records
Encrypted payment processing
Limited access to personal information by authorized personnel only
Regular review of security practices
Secure communication channels
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Opt out of marketing communications at any time
SMS Opt-Out: Stop receiving text messages by replying STOP
To exercise these rights, contact us at:
Phone: 516-600-0131 or 516-725-0450

Mail: 8 DI-TOMAS CT UNIT 28, Copiague, NY 11726

Data Retention

We retain your personal information for as long as necessary to:
Provide ongoing services
Maintain service history and warranty records
Comply with legal and tax obligations
Resolve disputes and enforce agreements
Typically, we retain customer records for 7 years after the last service date, unless a longer retention period is required by law.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Websites

Our website may contain links to third-party websites (such as payment processors or review platforms). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Posting the updated policy on our website with a new “Last Updated” date
Sending notice via email or text message (for material changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Precision Jet Sewer and Drain LLC
8 DI-TOMAS CT UNIT 28
Copiague, NY 11726
Phone: 516-600-0131 (Main) or 516-725-0450 (Direct)
Website: https://precisionjetsewers.com
EIN: 39-3786333

SMS Compliance Statement

SMS consent is not shared with third parties. When you opt in to receive text messages from Precision Jet Sewer and Drain LLC, your phone number and consent are used exclusively by our company for service-related communications as described in this policy. We do not sell, rent, or share your SMS consent with any third parties or affiliates for their marketing purposes.
This Privacy Policy complies with applicable federal and state privacy laws, including TCPA (Telephone Consumer Protection Act) and CTIA messaging guidelines.

SMS Terms & Conditions
Effective Date: 10/20/2025
Company: Precision Jet Sewer and Drain LLC

Agreement to Receive SMS Messages
By opting into SMS communications from Precision Jet Sewer and Drain through our web form, phone call, text message, or other medium, you are agreeing to receive SMS text messages from us at the mobile number you provided.

Types of Messages
You can expect to receive the following types of SMS messages from Precision Jet Sewer and Drain:

Appointment reminders and confirmations

Service updates and job status notifications

Emergency response communications

Preventive maintenance reminders for contract customers

Account notifications and billing information

Customer care and support messages

Special offers and promotions (optional)

Service completion follow-ups and satisfaction surveys

Message Frequency
Message frequency may vary depending on your service needs and account activity. You may receive multiple messages per week during active service periods, or only occasional messages for scheduled maintenance reminders.

Cost and Data Rates
Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all SMS messages sent and received. Please contact your mobile carrier for details about your specific plan and any applicable charges.

Precision Jet Sewer and Drain does not charge for SMS messages, but your carrier’s rates will apply.

How to Opt Out
You can opt out of receiving SMS messages at any time by texting STOP to any message you receive from us. Once you send the STOP command, you will receive one final confirmation message that you have been unsubscribed. You will no longer receive SMS messages from Precision Jet Sewer and Drain unless you opt back in.

How to Get Help
For assistance with SMS messages, you can:

Text HELP to any message from us for support information

Visit our website at precisionjetsewers.com

Call our customer support line at 516-600-0131

Email us at [insert email address]

Privacy Policy
Your privacy is important to us. We will not share your mobile number or personal information with third parties for marketing purposes without your consent.

For complete details on how we collect, use, and protect your information, please visit our Privacy Policy at:

**https://precisionjetsewers.com/privacy-policy/**

**https://precisionjetsewers.com/terms-of-service/**

Supported Carriers
This SMS service is available on all major U.S. mobile carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Please check with your carrier for compatibility.

Changes to Terms
Precision Jet Sewer and Drain reserves the right to modify these SMS Terms & Conditions at any time. We will notify you of any material changes via SMS or through our website. Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.

Contact Information
Precision Jet Sewer and Drain LLC

8 DI-TOMAS CT UNIT 28COPIAGUE, NY 11726Phone: 516-600-0131Website: precisionjetsewers.com

Quick Reference
To opt out: Text STOP

For help: Text HELP or call 516-600-0131

By participating in our SMS program, you acknowledge that you have read, understood, and agree to be bound by these SMS Terms & Conditions.

Privacy Policy